Everyone has been in the awkward situation where, as soon as they leave the doctor’s office, a myriad of questions that they forgot to ask are suddenly recalled, leaving you with no choice but to call your physician and try to get some answers. Unfortunately, these calls are not always answered. Recently the Louisiana Fourth Circuit Court of Appeal found that if complications arise out of failing to answer or return the call, your doctor may actually be breaching the standard of care.
Mr. Henry Gaffney was diagnosed with an aneurysm of the aortic sinus in 1998 and began treatment with Dr. Thomas Giles through the Louisiana State University Medical Center and Health Sciences Center (LSU) in July 2000. On July 2001, Mr. Gaffney underwent surgery to treat his condition at University of Alabama-Birmingham School of Medicine. Mr. Gaffney’s surgeon, Dr. Albert D. Pacifico, informed him that although the procedure was a success, he would need to undergo Coumadin (a blood thinner) therapy managed by his cardiologist, Dr. Giles, for the remainder of his life.
Shortly after meeting Dr. Giles and getting all the information about his new therapy, Mr. Gaffney started suffering from temporary blindness and other ailments. Even though he tried contacting Dr. Giles multiple times, he never got a reply. Eventually, Mr. Gaffney had to be admitted into the East Jefferson General Hospital emergency room. His attending there, Dr. David Learned, informed him he was overdosing on Coumadin.